32 terms · Plain-English definitions · Real examples

The valuation glossary every founder should know

Every abbreviation, formula, and term we use in the methodology — defined in plain English, with real examples and why each one moves the needle when you sell.

// Revenue // Retention // Valuation // Quality factors // Deal terms // Other metrics
// Share
// Revenue metrics

How money flows in

MRR Monthly Recurring Revenue Revenue

The total predictable subscription revenue your business collects every month. Subscribers × ARPU, recurring portion only — one-time charges, refunds, and trial revenue are excluded.

// Why it matters for valuation

MRR is the foundation of subscription-business valuation. Multiples are typically applied to annualized MRR (ARR) or its profit equivalent. The higher and more predictable your MRR, the higher your sale price.

// Example
400 paying subscribers × $15/mo = $6,000 MRR
Annualized: $72,000 ARR
ARR Annual Recurring Revenue Revenue

Your MRR multiplied by 12. The standard way SaaS businesses describe revenue at scale.

// Why it matters for valuation

ARR is the revenue figure most acquirers and investors look at first. SaaS multiples are commonly quoted as "Xx ARR" — e.g., a 3x ARR multiple on $500K ARR means a $1.5M valuation.

// Example
MRR $24,000 × 12 = $288,000 ARR
At 6x ARR multiple: ≈ $1,728,000 valuation
ARPU Average Revenue Per User Revenue

Total revenue divided by total active users in a given period. Often calculated monthly (ARPU per month) or per cohort.

// Why it matters for valuation

Higher ARPU = more pricing power. Buyers prefer businesses with higher ARPU because they're harder to compete with on price and easier to grow without acquiring more users.

// Example
$72,000 ARR ÷ 400 subscribers = $180 ARPU per year
Or $15 ARPU per month
IAP In-App Purchase Revenue

Mobile app revenue from purchases made inside the app — could be one-time consumables (game gems, photo filters) or recurring (subscriptions through App Store / Play Store).

// Why it matters for valuation

IAP-heavy apps are harder to value than pure subscription apps because revenue is more volatile. Apps with consumable IAPs typically trade at 1.7-2.5x SDE; subscription IAPs trade higher (2.5-4x).

// Retention metrics

How well you keep users

Churn Customer Churn Rate Retention

The percentage of paying customers who cancel in a given period (usually monthly or annually). The most-watched retention metric in SaaS.

// Why it matters for valuation

Lower churn = higher valuation, full stop. A 30% annual churn rate means losing 30% of revenue every year just to stand still — buyers heavily discount these businesses. Sub-5% annual churn earns serious premium.

// Example
Start month: 1,000 customers
End month: 950 customers (after losing 50)
Monthly churn: 5% · Annual: ≈46%
NRR Net Revenue Retention Retention

The percentage of recurring revenue you keep from existing customers over a given period, including expansion (upgrades). Calculated as: (Starting MRR + Expansion − Churn − Contraction) ÷ Starting MRR.

// Why it matters for valuation

The single biggest valuation premium driver in SaaS. NRR above 120% means existing customers grow faster than churn loses them — these businesses get 2-3x the standard multiple. Below 80% NRR triggers serious discounts.

// Example
Starting MRR: $100,000
+ Upsells: $15,000 − Churn: $5,000 − Downgrades: $2,000
NRR = $108,000 ÷ $100,000 = 108%
GRR Gross Revenue Retention Retention

Like NRR but excluding expansion revenue. Just measures how much existing-customer revenue you keep without counting upgrades.

// Why it matters for valuation

GRR shows the "floor" of your revenue retention — what you'd have left if you couldn't upsell anyone. Buyers look at GRR alongside NRR to understand whether your retention story depends on expansion or genuine stickiness.

// Example
Starting MRR: $100,000
− Churn + Downgrades: $7,000
GRR = $93,000 ÷ $100,000 = 93%
D30 Day-30 Retention Retention

The percentage of users still actively using your mobile app 30 days after install. The mobile-app equivalent of churn — but tracked as cohort survival, not revenue.

// Why it matters for valuation

For mobile apps, D30 is the cleanest signal of product-market fit. Industry average is around 5-15%. Above 25% earns a premium; below 5% triggers discounts. Compared by category: utilities > productivity > games.

// Example
Day 0 installs: 10,000
Still active 30 days later: 2,200
D30 retention: 22%
D1, D7 Day-1 and Day-7 Retention Retention

Same concept as D30 but measured 1 and 7 days after install. D1 captures whether users came back the day after their first session; D7 captures whether they made it past initial curiosity.

// Why it matters for valuation

The retention curve (D1 → D7 → D30 → D90) tells acquirers how the app retains users over time. Steep early drop with a flatter long tail is normal; a continuous decline suggests no product stickiness.

// Valuation metrics

How buyers calculate price

SDE Seller's Discretionary Earnings Valuation

Net profit + owner's salary + non-essential expenses + one-time costs. Represents the total economic benefit a single owner-operator extracts from the business.

// Why it matters for valuation

SDE is the standard profit metric for businesses under ~$5M ARR. Multiples are typically quoted as "X times SDE" — e.g., 3x SDE on $200K SDE = $600K valuation. Smaller deals almost always use SDE, not EBITDA.

// Example
Net profit: $80,000
+ Owner salary: $60,000
+ Discretionary expenses: $15,000
SDE = $155,000
EBITDA Earnings Before Interest, Taxes, Depreciation, & Amortization Valuation

A standardized profitability metric used for larger businesses. Strips out financial structure, tax effects, and accounting choices to compare apples-to-apples across deals.

// Why it matters for valuation

EBITDA is the standard for businesses above $5M ARR, especially when private equity is involved. Multiples typically run 4-8x EBITDA for software, but can go much higher for high-growth or strategic deals.

// Example
Net income: $2,000,000
+ Interest, Taxes, D&A: $800,000
EBITDA = $2,800,000
At 6x EBITDA: $16,800,000 valuation
Multiple Valuation Multiple Valuation

The number you multiply by SDE, EBITDA, or revenue to estimate the sale price of a business. Different categories and sizes get different multiples.

// Why it matters for valuation

Multiples are the entire game in app/SaaS valuations. Knowing the typical range for your category (mobile sub: 2.5-4x ARR · SaaS B2B: 3-6x ARR · top quartile: 6x+) tells you what to ask for.

// Example
$300K ARR × 3x ARR multiple = $900,000 valuation
$200K SDE × 4x SDE multiple = $800,000 valuation
TTM Trailing Twelve Months Valuation

Financial figures calculated over the past 12 months ending today, regardless of fiscal year. Used so buyers see your most recent year of performance, not last calendar year.

// Why it matters for valuation

Most app/SaaS valuations are based on TTM SDE or TTM ARR, not last full calendar year. If your last 12 months are stronger than last fiscal year, demand TTM. If they're weaker, expect buyers to use TTM anyway.

// Quality factors

What buyers care about beyond revenue

LTV Customer Lifetime Value Quality

The total revenue (or profit) you expect to earn from the average customer over their entire relationship with your business. Calculated as ARPU ÷ churn rate in simple SaaS, or by cohort analysis in mobile.

// Why it matters for valuation

LTV tells buyers how durable your customer relationships are. High LTV with stable churn means each customer is "worth" more — and gives you bigger room to spend on acquisition.

// Example
ARPU: $50/mo
Monthly churn: 2% (avg life: 50 months)
LTV = $50 × 50 = $2,500
CAC Customer Acquisition Cost Quality

The average cost to acquire one paying customer — total marketing and sales spend divided by new customers gained.

// Why it matters for valuation

Low or zero CAC (organic acquisition) is one of the strongest valuation premiums available. Heavy paid-ad CAC dependency triggers buyer discounts because the business stops growing the moment ad spend stops.

// Example
Marketing spend: $10,000
New customers: 100
CAC = $100 per customer
LTV/CAC LTV-to-CAC Ratio Quality

How many dollars of lifetime value you get back for each dollar of acquisition cost. The standard "is your business healthy" metric in subscription businesses.

// Why it matters for valuation

3:1 is healthy. 4:1+ earns a premium. Below 1:1 means you're losing money on every customer — a serious red flag for buyers and a major valuation hit.

// Example
LTV $2,500 ÷ CAC $500 = 5.0 ratio
"Strong unit economics" territory
Rule of 40 Growth + Profit Margin ≥ 40% Quality

A SaaS sanity check: YoY revenue growth % + EBITDA margin % should equal or exceed 40 for a healthy business.

// Why it matters for valuation

The Rule of 40 is what separates "growing fast" from "growing fast AND sustainable." Companies above 40 command premium multiples; companies below it get discounted regardless of headline growth rate.

// Example
30% YoY growth + 15% EBITDA margin = 45
60% YoY growth + (-30%) EBITDA margin = 30
Gross Margin Gross Profit Margin Quality

Revenue minus the direct cost of revenue (hosting, third-party APIs, payment processing), as a percentage of revenue.

// Why it matters for valuation

SaaS businesses with 75%+ gross margins command premium multiples — they have room to invest in growth without burning cash. Below 60% gross margin signals problems with your unit economics that limit valuation.

// Example
Revenue: $100,000
Hosting + APIs + processing: $22,000
Gross margin: 78%
// Deal terms

What you'll see in actual sale offers

LOI Letter of Intent Deal

A non-binding (mostly) document where a buyer states their intent to acquire your business at a stated price and structure. Usually includes exclusivity (you stop talking to other buyers) for 30-90 days.

// Why it matters for valuation

An LOI is the first "real" offer. Don't sign one without legal review. Once signed, you're committed to negotiating only with this buyer — and they'll find reasons to lower the price during due diligence.

DD Due Diligence Deal

The period (typically 30-60 days after LOI) where the buyer audits your financials, code, contracts, customer data, and operations to verify everything you claimed.

// Why it matters for valuation

Most price re-negotiations happen during DD. Anything you can't substantiate (revenue claims, retention numbers, ownership of code) becomes leverage for the buyer to lower the offer. Clean books = stronger price.

Earnout Performance-Based Payment Deal

A portion of the sale price that's only paid if the business hits agreed-upon milestones (revenue targets, retention, etc.) after the sale closes. Usually paid out over 12-36 months.

// Why it matters for valuation

Earnouts let buyers "buy" higher headline prices without taking the risk. The earnout portion is often discounted heavily by sellers — a $1M deal with $400K earnout is realistically a $600K-$800K deal once you account for the risk of not hitting targets.

Asset vs Stock Sale Deal Structure Deal

Asset sale: Buyer purchases the app/business assets but not the legal entity. Stock sale: Buyer purchases your company shares (LLC interests, corporation stock).

// Why it matters for valuation

Most small app/SaaS deals are asset sales. Stock sales transfer all liabilities (including unknown future ones) to the buyer, so they're rare and require deeper due diligence. Asset sales typically close faster but may have tax implications for the seller.

Escrow Held Funds Deal

A neutral third party (Escrow.com, an attorney, or a broker) holds the buyer's payment until the seller confirms delivery of the business assets, code, and ownership transfer.

// Why it matters for valuation

Escrow protects both sides. The seller doesn't release the asset before payment is secured; the buyer doesn't pay before the asset is verified. Standard fee is 0.5-1% of the deal, usually split.

// Other metrics worth knowing

Useful but secondary

DAU Daily Active Users Metric

The number of unique users who actively used your app in a given 24-hour period.

// Why it matters for valuation

For mobile apps, DAU is the primary engagement metric. The DAU/MAU ratio (stickiness) is more useful than DAU alone — anything above 25% is solid; above 50% is exceptional.

MAU Monthly Active Users Metric

Unique users who used your app in a given 30-day window.

// Why it matters for valuation

MAU is the standard mobile-app reach metric, frequently reported in pitch decks and broker listings. By itself it's a vanity metric — buyers care more about MAU paired with conversion rate, retention, and ARPU.

TAM Total Addressable Market Metric

The total revenue opportunity if your product could capture 100% of the market it serves. Often quoted in billions for pitch purposes.

// Why it matters for valuation

TAM matters for venture-style deals where buyers care about future scale. For app/SaaS sales under $5M, TAM is mostly storytelling — actual revenue and retention drive the price.

Cohort Cohort Analysis Metric

Grouping users by when they signed up (e.g., "January 2025 cohort") and tracking their behavior over time. Reveals whether your product is improving or declining for new users.

// Why it matters for valuation

Cohort retention curves are the single most credible retention proof you can present. A buyer reviewing your "monthly cohort retention chart over 24 months" is far more convinced than one looking at average D30 retention.

Quick Ratio SaaS Quick Ratio Metric

(New MRR + Expansion MRR) ÷ (Churned MRR + Contraction MRR). Measures how much new revenue you generate for every dollar of revenue lost.

// Why it matters for valuation

Quick Ratio above 4 is excellent. Above 2 is healthy. Below 1 means you're shrinking. Buyers use it to predict near-term growth trajectory beyond what current ARR shows.

// Example
New + Expansion: $15,000
Churn + Downgrades: $3,000
Quick Ratio = 5.0
ASO App Store Optimization Metric

The mobile equivalent of SEO — optimizing app listings (title, screenshots, keywords, ratings) to rank higher in App Store and Google Play search.

// Why it matters for valuation

Strong ASO = organic acquisition = premium valuation. Apps with most installs coming from ASO/store search rather than paid acquisition trade at meaningfully higher multiples because growth doesn't depend on ad spend.

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